Since 2011, Sésame Restaurants has been offering its customers a fresh take on Asian cuisine. Together, we are committed to providing an unforgettable customer experience. We value the pleasure of coming together, sharing, and creating memorable moments in a dynamic atmosphere.
Five core values guide our company and foster a positive and motivating work environment. Employees at Groupe Sésame are expected to work as a team, maintain a strong customer focus, enjoy their work, respect individuals and standards, and demonstrate commitment and dedication.
Our growth allows us to offer our teams rewarding career opportunities, with a strong focus on internal advancement, regardless of educational background or years of experience.
Joining our team means, above all, embarking on a rewarding human adventure as part of the Sésame family.
*Our commitment to diversity and inclusion: Sésame is an inclusive company. Our job postings are gender-neutral, with the masculine form used solely for ease of reading.
Position Description
Reporting to the Vice President and working closely with the Human Resources, Culinary Experience, Marketing, Finance, and other relevant departments, the successful candidate will be responsible for supporting, monitoring, and ensuring compliance with operational standards across all locations. They will ensure consistency in operational practices, support existing management teams, and actively contribute to profitability, service quality, and the achievement of an optimal customer experience. This strategic role requires a strong presence in the field, solid analytical skills, and inspiring leadership.
Salary: To be discussed based on experience.
Key Responsibilities
- Oversee the mechanical maintenance of kitchen equipment, ventilation and refrigeration systems, and technical installations.
- Plan and coordinate preventive and corrective maintenance activities to minimize breakdowns and ensure operational safety.
- Ensure the cleanliness and sanitation of all locations in accordance with applicable hygiene standards and the company’s internal policies.
- Monitor the rigorous implementation of cleaning, disinfection, and waste management protocols.
- Ensure compliance with regulatory requirements related to health, safety, and the environment.
- Manage and optimize IT systems related to operations, including POS systems, management software, equipment maintenance, and tracking.
- Work with technical and IT service providers to ensure the reliability and performance of installations and systems.
- Train and support teams on best practices related to maintenance, hygiene, and the use of IT tools.
- Prepare follow-up reports on equipment condition, completed maintenance activities, and investment needs.
Qualifications / Requirements
- Significant experience in multi-unit operations management within the restaurant industry.
- Strong leadership skills, with a proven ability to support, coach, and develop management teams.
- Excellent organizational skills, autonomy, and a high level of rigour in managing priorities.
- Excellent communication, coaching, and problem-solving skills.
- Proficiency in financial and operational management tools, including income statements, budgets, and inventory management.
- Flexibility to travel frequently between locations and to work varying schedules based on operational needs.
Our Benefits
- Competitive compensation based on experience and the responsibilities of the position
- Travel allowance and reimbursement for cell phone plan expenses (up to $60)
- Meals and beverages provided during shifts
- A stimulating, collaborative, and fast-growing work environment
So, what are you waiting for? Join us and become our next great talent!